All Systems Operational

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Surface API Operational
90 days ago
100.0 % uptime
Today
Surface Dashboard Operational
90 days ago
100.0 % uptime
Today
Provider (ASPSP) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
OpenWrks Website ?
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OpenWrks Developer Portal ?
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Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - We have been made aware that this has been fixed.
Nov 11, 16:17 UTC
Investigating - Barclays have notified us that following the release of Android 10 some customers who are using the latest Android software are experiencing issues while using their Barclays mobile banking App. This therefore impacts the Barclays consent journey. Barclays are working to resolve these issues quickly.

They are proactively contacting users directly who are experiencing difficulties and will issue further updates through our Social Media Teams.

OpenWrks will update this ticket once we get an update from Barclays.
Sep 4, 15:27 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Resolved - This morning we experienced issues contacting Nationwide's Open Banking APIs.

This means customers would have been unable to create consents for Nationwide during this time and scheduled data refreshes for Nationwide would have been unavailable.

We raised this issue with Nationwide at 8:22 am UTC.

At 9:30 am UTC, we received an update from Nationwide that they were experiencing a complete service outage.

At 09:50 am UTC, Nationwide informed us that their service had been fully restored.
Nov 5, 08:00 UTC
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019
Resolved - This incident has been resolved.
Oct 31, 11:18 UTC
Update - We've not had any official communication from Nationwide but service appears to have resumed
Oct 31, 11:16 UTC
Investigating - Nationwide appears to be currently unavailable. We're continuing to investigate and will update here when we know more
Oct 31, 08:08 UTC